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Ready to transform your trading operations? Our team of experts is here to help you succeed.
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Contact Information
24/7 Support
Round-the-clock assistance
Phone: +41 79 688 00 50
Email: support@24swiss.com
Emergency: +41 44 123 4568
Sales Team
New partnerships & solutions
Phone: +41 44 123 4569
Email: sales@24swiss.com
Hours: Mon-Fri 8:00-18:00 CET
Headquarters
Main office location
24Swiss AG
Bahnhofstrasse 45
8001 Zurich, Switzerland
Response Times
Global Offices
Connect with our teams around the world for localized support and expertise.
Zurich
Bahnhofstrasse 45
8001 Zurich, Switzerland
London
25 Old Broad Street
London EC2N 1HN, UK
New York
200 West Street
New York, NY 10282, USA
Singapore
1 Raffles Quay
Singapore 048583
Frequently Asked Questions
Quick answers to common questions about our services and onboarding process.
How quickly can we get started?
Onboarding typically takes 2-5 business days depending on your requirements. We can expedite for urgent needs and have emergency setup procedures for critical situations.
What are your minimum volume requirements?
We work with brokers of all sizes. Our Starter plan begins at $1M monthly volume, but we can accommodate smaller volumes for qualified partners with growth potential.
Do you provide demo accounts for testing?
Yes, we offer comprehensive demo environments that mirror our production systems. This includes full API access, market data feeds, and risk management tools.
What regulatory frameworks do you operate under?
We operate under Swiss FINMA regulation and maintain compliance with major jurisdictions including FCA (UK), CFTC/NFA (US), and MAS (Singapore).
Can you integrate with our existing trading platform?
Absolutely. We support all major trading platforms including MetaTrader 4/5, cTrader, and custom solutions via FIX, REST, and WebSocket APIs.